Legal
Terms of Service
Last updated: May 9, 2026
Lewsearch is a product of Swarmgram, Inc.
1. Introduction and Acceptance
These Terms of Service ("Terms") govern your access to and use of Lewsearch, a synthetic AI market research platform operated by Swarmgram, Inc., a Delaware corporation ("Company," "we," "us," or "our"). By creating an account or using any Lewsearch service, API, or interface, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the service. If you are accepting these Terms on behalf of an organization, you represent that you have the authority to bind that organization.
2. Description of Service
Lewsearch provides AI-generated synthetic panel research. Study results are produced by large language models ("LLMs") that have been fine-tuned and calibrated against published survey data from sources including Pew Research, Gallup, and official election results. All outputs are statistical approximations of public opinion based on demographic priors — they are not collected from live human respondents. Results are intended for directional research, strategic planning, marketing insight, and concept testing. Lewsearch results should not be used as a substitute for probabilistic sampling in legal, regulatory, clinical, journalistic, or electoral contexts without appropriate disclosure and expert review.
3. Eligibility and Accounts
You must be at least 18 years of age and legally authorized to enter a binding contract. You agree to provide accurate, current, and complete registration information. You are responsible for all activity occurring under your account. You must notify us immediately at jeffrey@lewsearch.com upon discovering unauthorized account access. We reserve the right to suspend accounts that we reasonably believe have been compromised or are being used in violation of these Terms. Account credentials may not be shared, transferred, or sold to third parties.
4. Proprietary Technology and Intellectual Property
Swarmgram, Inc. retains exclusive ownership of all right, title, and interest in: (a) the Lewsearch platform and all application software; (b) the underlying AI models, model weights, training pipelines, inference configurations, and all associated technical components; (c) the proprietary methodology used to simulate, calibrate, and update synthetic agent behavior, including all algorithms, weighting systems, and data enrichment processes; (d) the synthetic agent population, including all profile data, behavioral priors, and accumulated state; (e) benchmark methodology, calibration datasets, and accuracy validation frameworks; (f) the Lewsearch and Swarmgram names, logos, and trademarks. Nothing in these Terms grants you any license to the foregoing except the limited right to use the service as described herein.
5. Prohibition on Reverse Engineering and Competitive Use
You may not, directly or indirectly, and you may not permit any third party to: (a) reverse engineer, decompile, disassemble, or otherwise attempt to reconstruct, identify, or derive the source code, model weights, training data composition, calibration methodology, or architectural parameters of any Lewsearch model or service component; (b) systematically query the API or interface in a manner designed to infer model structure, training data, or calibration techniques; (c) scrape, crawl, or bulk-extract study outputs, API responses, or benchmark results for the purpose of training, fine-tuning, or validating any AI model that competes with Lewsearch; (d) probe or test system security, attempt authentication bypass, or conduct any form of penetration testing without written authorization; (e) publish comparative benchmarks between Lewsearch and third-party services without our prior written consent; (f) use any Lewsearch output as training data for AI models without our prior written consent; or (g) build a competing product or service using insights, techniques, or patterns derived from Lewsearch outputs or documentation. These restrictions are material terms — violation may result in immediate termination and legal action.
6. Customer Data and Output Ownership
You retain ownership of the questions, prompts, and inputs you submit to Lewsearch ("Customer Inputs") and the study reports generated for your account ("Customer Outputs"). You grant Swarmgram, Inc. a limited, non-exclusive, royalty-free license to process Customer Inputs solely as necessary to provide the service. We will not use Customer Inputs or Customer Outputs to train AI models without your explicit written consent. We may use aggregate, de-identified statistical patterns (e.g., topic frequency distributions, geographic usage patterns) for internal research and product improvement without attribution to any individual customer. You are solely responsible for how you use, interpret, and communicate Customer Outputs.
7. Acceptable Use
You agree not to use Lewsearch to: (a) produce disinformation, fabricated public opinion, or content designed to deceive audiences about the source or nature of research findings; (b) generate content impersonating real individuals or misrepresenting AI-generated outputs as responses from live human research participants without clear disclosure; (c) influence elections, referenda, or regulatory proceedings by presenting synthetic outputs as authentic polling data without disclosure; (d) produce content that is defamatory, harassing, discriminatory, or that violates any applicable law; (e) circumvent usage limits, credit controls, or rate limits; (f) resell raw API access or operate a derivative research platform on top of Lewsearch without a written reseller agreement; or (g) use the service in any way that violates applicable local, national, or international law. When publishing or presenting Lewsearch results externally, you agree to clearly disclose that results are AI-generated synthetic panel data calibrated against published survey benchmarks.
8. Credits, Billing, and Subscriptions
Lewsearch is a credit-based service. One Lewsearch Credit costs $29 (one-off). Starter plan subscribers receive 15 included credits per month with additional top-ups at $15/credit. Pro plan subscribers receive 60 included credits per month with additional top-ups at $12/credit. Study credit costs scale by panel size: 500 respondents (1 credit), 1,000 respondents (2 credits), 2,500 respondents (3 credits), 5,000 respondents (4 credits), and 10,000 respondents (5 credits). Credits included in a plan period are non-transferable and expire at the end of each billing period. They do not roll over. Subscriptions auto-renew monthly or annually as selected. You may cancel through your account dashboard before the next renewal date. Refunds are considered on a case-by-case basis for charges incurred within the 7 days prior to a refund request — email jeffrey@lewsearch.com. Chargebacks initiated without first contacting us may result in account termination.
9. Private Panel (Add-On Feature)
The Private Panel Beta feature ("Panel Add-On") provides a dedicated cohort of synthetic agents that can be customized and evolved by the customer through proprietary enrichment and simulated exposure workflows. Private Panel data is logically isolated from the shared agent population and from other customers' panels. The Panel Add-On requires an active eligible monthly Lewsearch plan. Panel data is retained for the duration of an active Panel Add-On subscription. Cancellation of the underlying paid plan or Panel Add-On will result in panel access ending and panel data deletion after a 30-day grace period. Swarmgram, Inc. may modify or discontinue the Private Panel Beta feature with 30 days' notice.
10. Third-Party Services
Lewsearch integrates with third-party providers including Supabase (data storage), Stripe (payments), and various LLM API providers. Your use of these integrations is additionally governed by the respective providers' terms. Swarmgram, Inc. is not responsible for the availability, accuracy, or conduct of third-party services. We do not store payment card information — all payment data is handled by Stripe under their PCI-compliant infrastructure.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE EXPRESSLY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-GENERATED SYNTHETIC PANEL OUTPUTS ARE STATISTICAL APPROXIMATIONS AND DO NOT GUARANTEE PREDICTION OF ACTUAL HUMAN OPINION. ACCURACY BENCHMARKS PUBLISHED BY LEWSEARCH REPRESENT HISTORICAL PERFORMANCE ON SPECIFIC VALIDATION DATASETS AND DO NOT GUARANTEE EQUIVALENT PERFORMANCE ON ANY PARTICULAR QUESTION OR TOPIC. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SWARMGRAM, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) $500 USD OR (B) THE TOTAL AMOUNTS PAID BY YOU TO US IN THE THREE CALENDAR MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify, defend, and hold harmless Swarmgram, Inc. and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, judgments, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your use of or access to the service; (b) your violation of these Terms or applicable law; (c) your use of Customer Outputs, including any misrepresentation of AI-generated data as human survey data; or (d) any claim by a third party that your Customer Inputs infringe or misappropriate their rights.
14. Term and Termination
These Terms remain in effect while you maintain an account. Either party may terminate at any time. We may suspend or immediately terminate your account without notice if we reasonably believe you have violated Section 5 (reverse engineering) or Section 7 (acceptable use) of these Terms, or if required to do so by law. Upon termination, your right to access the service ceases. You may request an export of your study data (subject to any active subscription) before requesting account deletion. Sections 4, 5, 6, 11, 12, 13, 14, and 15 survive termination.
15. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Ohio without regard to conflict of laws principles. Any dispute arising from or related to these Terms or the service shall be resolved by binding arbitration in Franklin County, Ohio, under the Commercial Arbitration Rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect intellectual property, proprietary technology, or confidential information. Class action proceedings and jury trials are waived to the fullest extent permitted by law.
16. Changes to Terms
We may modify these Terms at any time. Material changes will be communicated by email to registered account holders at least 14 days before taking effect and by updating the "Last updated" date on this page. Continued use of the service after any modification constitutes acceptance of the updated Terms. If you do not agree to a material change, you may terminate your account before the change takes effect.
17. Contact
Questions about these Terms: jeffrey@lewsearch.com. Corporate and investor inquiries: hi@swarmgram.com. Swarmgram, Inc., 850 Euclid Ave, Ste 819, Cleveland OH 44114.